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Psychological Safety: The Hidden Cost of Teams That Stay Silent

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  The pattern that kills operations I have seen organizations with incident reports drop significantly year-over-year or almost always remain at very low level- but operational turmoil persists. What's actually happened is that the team stopped reporting or never did. They just went silent. And when silent issues eventually surface—triggered by a customer, a cascade, a crisis—they're exponentially more expensive to fix. The root cause is never a lack of process or skill. It's something far more subtle: the micro-behaviors that taught people it was safer to stay quiet than speak up. Often, operational disasters don't start with a big mistake. They start with a small concern no one felt safe to mention. The Hidden Cost of Silence High-performing teams need the security of being able to address problems and obstacles, even in turbulent times. Whether in a startup where processes and roles aren't yet defined, or in a large corporation with structured operations, every ...

Hardware Development Team Composition - Managing Roles & Responsibilities

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While the previous article focus on Engineering roles , this piece gives an overview of common managing roles and responsibilities in hardware development teams. Usually the key roles - Product Manager, Supply Chain Manager, Technical Program Manager - are organized among the founders team in early stages and might even be taken by a single person. The below overview will help to identify required tasks and at a later  stage discuss team growth and the changing role of the founder. For established companies, the roles and responsibilities are almost the same but depending on the companies setup might become more focused on sub-responsibilities e.g. implementing a dedicated Warranty Manager or Sub-System Project Manager.  Photo by Eden Constantino on Unsplash The definition of Roles & Responsibilities supports a growing organization to maintain quality and efficiency while increasing production, customer base or serviced fleet. But no Role Description will ever cover for ...